General Conditions of Sale
1. Purpose
These general terms and conditions of sale apply without restriction or reservation to all online sales offered by the company ANGELYK SAS on the website www.mocybell.com (hereinafter: the “Site”).
ANGELYK SAS offers for sale to buyers (hereinafter: “Buyers”) vehicle accessories (hereinafter: “Products”).
The purpose of these general conditions is to define the terms and conditions of the sale and delivery of the Products, as well as to define the rights and obligations of the parties in this context. They are accessible and printable at any time via a direct and permanent link on the Site.
They prevail over all other general or specific conditions, in particular those of purchase, not expressly agreed to by ANGELYK SAS. They may be supplemented where appropriate by conditions of sale or use specific to certain Products or services, which supplement these general conditions and, in the event of contradiction, prevail over the latter.
2. Seller Identity and Contact
The Site is published and operated by the company ANGELYK SAS, a simplified joint stock company with capital of 10,000 euros, registered with the RCS of Puy-en-Velay under number 799 983 978, which offers the Products for sale (hereinafter: the “Company”).
The Company can be contacted at the following contact details:
By post:
ANGELYK SAS
8 route de Civeyrac
43100 PAULHAC
FRANCE
WhatsApp (leave us a message, quick response):
+33 6 65 56 89 54
3. Acceptance of the general conditions
The Buyer declares, prior to placing an order, that he has full legal capacity, allowing him to enter into a commitment under these general conditions.
His acceptance of these is materialized by a checkbox in the order form. This acceptance can only be full and complete. Any acceptance subject to reservation is considered null and void.
Any Buyer who does not agree to be bound by these general conditions must not place an order on the Site.
4. Product characteristics
Before any order, the Company indicates that the products are described with the greatest accuracy. However, if errors or omissions were to occur, the Company cannot be held liable.
Products sold on www.mocybell.com are not suitable for children under 36 months. Small parts may be detached and swallowed. Do not swallow.
The products offered and sold comply with the standards in force in French territory and with Community legislation.
The Products are offered for sale within the limits of available stocks.
The photographs, representations and descriptions of the Products on the Site are as accurate as possible. They only bind the Company for what is precisely indicated.
5. Order
5.1 Placing the order
To place an order, the Buyer must select the Products of their choice and place them in their basket.
He can access the summary of his basket at any time as long as the order is not definitively validated and can correct any errors in the elements entered.
As part of his order, the Buyer is invited to provide his contact details for delivery and invoicing purposes. He must complete all the fields marked as mandatory in the form provided for this purpose. Orders that do not include all the required information cannot be validated.
The Buyer guarantees that all information he provides in the order form is accurate, up to date and sincere and is not tainted by any misleading nature.
He is informed and accepts that this information constitutes proof of his identity and binds him upon validation.
5.2 Account Creation
At the end of his order, the Buyer is offered the possibility of creating an account via a third-party account or by entering a password (hereinafter: the “Account”), which allows the Buyer, during his subsequent orders on the Site, to access a pre-filled order form with the contact details he has provided.
He undertakes to update this information in the event of changes (in particular change of address).
The Buyer is responsible for maintaining the confidentiality of his password. He must immediately contact the Company using the contact details mentioned in Article 2 hereof if he notices that his Account has been used without his knowledge. He acknowledges the Company's right to take all appropriate measures in such cases.
5.3 Order Confirmation
At the end of the order, the Buyer receives confirmation of the order by email.
The Buyer must ensure that the contact details provided when placing an order or updating their Account are correct and that they allow them to receive the order confirmation email. If they do not receive it, the Buyer must contact the Company using the contact details mentioned in Article 2.
The Company recommends that the Buyer keeps the information contained in the order confirmation.
The order and its confirmation are considered received when the parties to whom they are addressed can have access to them.
6. Prices and payment terms
6.1 Price
When ordering online, the sales prices of the Products are indicated on the Site.
They are indicated in euros (can be converted into another currency from the euro currency depending on the Buyer's country), all taxes included (VAT and other applicable taxes).
They do not include any delivery costs that may be applicable to the Products shipped, invoiced in addition to the price of the Products purchased, according to the terms set out in article 7.
The amount of the applicable delivery costs will be indicated before the Buyer confirms the order.
For products shipped outside the European Union, the price will be charged after deduction of VAT.
Please note: Outside the European Union, customs duties or local taxes may be payable and may be invoiced upon receipt of the package by the Buyer, in addition to the price paid to the Company. These duties and taxes, the exact amount of which the Company cannot determine in advance and of which it cannot therefore inform the Buyer prior to the order, remain the responsibility of the Buyer, who is solely responsible for the proper completion of any declarations and/or formalities relating thereto.
The applicable price is that displayed on the Site at the time the Buyer's order is registered.
6.2 Payment terms
The full price of the Products and applicable delivery charges are payable upon ordering. Payment can be made online:
- by classic bank card, VISA, Mastercard or American Express
- by Paypal,
- by Amazon Pay,
- or by any other means which will be offered on the Site at the time of the order.
The Buyer guarantees to the Company that he has the necessary authorizations to use the chosen payment method.
The Company reserves the right to suspend or cancel any order and/or delivery, in the event of non-payment of any amount due by the Buyer, in the event of a payment incident, or in the event of fraud or attempted fraud.
Penalties of an amount equal to one and a half (1.5 times) the French legal interest rate are automatically applicable to unpaid amounts upon notification of the rejection of bank payment.
The Company retains full ownership of the Products sold until full payment of the price.
7. Delivery
Metropolitan France, Corsica and Monaco : Free delivery from 0 €
Rest of the world : Free delivery from 80 €
The main carrier responsible for the delivery of orders placed on www.mocybell.com is La Poste française (the carrier may be different for orders greater than or equal to 200 euros).
The products are delivered to the delivery address indicated during the ordering process.
7.1 Delivery time
Any order validated and for which payment has been confirmed is processed and shipped within 24 hours maximum (excluding weekends, public holidays and annual leave).
The delivery time is between 48 and 72 hours (metropolitan France, Corsica and Monaco) and between 3 and 7 days for the rest of the world.
Delivery times are given for information purposes only; any delays in delivery will not give rise to any damages.
The Company cannot be held responsible for delays in delivery due to:
- Strikes by carriers or postal services;
- Other unforeseeable events provided for by legislation on the transport of goods and merchandise (epidemic for example).
7.2 Shipping costs
| Area | Cost | Indicative deadline |
| Metropolitan France, Corsica & Monaco | FREE | 48 to 72 hours |
| Overseas France | Package 4.90 € (FREE from 80 €) |
3 to 7 days |
| European Union, United Kingdom, USA, Canada and Australia | Package 4.90 € (FREE from 80 €) |
3 to 7 days |
| For shipping to another destination, please contact us | ||
7.3 Tracked and guaranteed delivery
Depending on the destination and the size of the order, the products are shipped:
In mainland France, Corsica & Monaco :
- FREE : Standard tracked shipping (delivered to mailbox) for all orders under €60
- FREE : Colissimo (delivered by hand against signature) for all orders between €60 and €200
- FREE : Chronopost, FedEx, UPS or DHL (insured and delivered against signature) for any order over €200
Overseas France :
- Standard international tracked shipping (delivered to mailbox) for all orders under €60
- International tracked and registered shipping (delivered by hand against signature) for all orders greater than or equal to €60
- Delivery is FREE from 80 €
European Union, United Kingdom, USA, Canada and Australia :
- Standard international tracked shipping (delivered to mailbox) for all orders under €60
- International tracked and registered shipping (delivered by hand against signature) for all orders greater than or equal to €60
- Delivery is FREE from 80 €
8. Right of withdrawal
The Buyer has a period of 30 (thirty) clear days from the date of receipt of the Products ordered to withdraw without having to provide reasons or pay penalties, with the exception of return costs.
He must contact the Company by email or telephone to inform it of his wish to exercise his right of withdrawal.
The Buyer will then return the Products to the Company by any useful means.
The Products must be returned to the Company in their original, unopened packaging, with all their accessories, without any trace of use. They must be accompanied by a copy of the corresponding purchase invoice.
The Buyer will be reimbursed as soon as possible and at the latest within 5 (five) days following the date of receipt of the returned Products for the full amount paid for the order of the returned products.
No order cancellation may take place outside of the exercise of the right of withdrawal according to the terms above.
9. Legal guarantees
The Buyer benefits from the legal guarantees of non-conformity as well as for hidden defects in the item sold.
If the Buyer finds that the Product delivered to him has a defect, a lack of conformity or is damaged, he must inform the Company at the contact details mentioned in article 2 hereof, indicating the nature of the defect, non-conformity or damage observed.
The Company will organize the return arrangements with the carrier of its choice, of which it will inform the Buyer by any useful means. The Company will bear the costs of this return.
The Products must be returned to the Company in their original packaging, with all their accessories. They must be accompanied by a copy of the corresponding purchase invoice.
Returns of Products that do not comply with the terms described above cannot be taken into account.
The Company will carry out the necessary checks and will offer the Buyer the repair or replacement of the Product if possible.
If the repair or replacement of the Product is impossible, the Company will offer to reimburse the Buyer for the full price paid for this Product as well as the related delivery costs. The Buyer will receive the reimbursement as soon as possible and at the latest within 5 (five) days following the date on which the Company informed him of the impossibility of repairing or replacing the Product.
10. Liability
The Company undertakes to carry out regular checks to verify the operation and accessibility of the Site. As such, the Company reserves the right to temporarily interrupt access to the Site for maintenance reasons.
Similarly, the Company cannot be held responsible for temporary difficulties or impossibilities in accessing the Site which may originate from circumstances beyond its control, force majeure, or which may be due to disruptions to telecommunications networks.
Any person's connection to the Site is done under their sole responsibility. It is the Buyer's responsibility to take all appropriate measures to protect their own data and/or software stored on their computer equipment against any attack.
The Company does not provide the Buyer with any guarantee as to the suitability of the Products for its needs, expectations, particularly in terms of belief or security.
The Company does not guarantee any results or effects from the use of the Products.
The Company shall not be held liable for non-performance or delay in the performance of its obligations due to a case of force majeure or disruptions or total or partial strikes, in particular of postal services, carriers or means of communication.
In any event, the liability that may be incurred by the Company under these terms is expressly limited to only proven direct damage suffered by the Buyer.
Furthermore, the Company cannot be held responsible for damage resulting from improper use of the product purchased.
11. Intellectual Property
The Products as well as the systems, software, structures, infrastructures, databases and content of any nature (texts, images, visuals, music, logos, brands, drawings, graphics, photos, databases, etc.) used by the Company within the Site are protected by all intellectual property rights or rights of database producers in force. Any disassembly, decompilation, decryption, extraction, reuse, copying and more generally, any act of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the authorization of the Company are strictly prohibited and may be subject to legal action.
12. Prohibited behaviors
The following are strictly prohibited: (I) any behavior likely to interrupt, suspend, slow down or prevent the proper functioning of the Site, (II) any intrusions or attempted intrusions into the Company's systems, (III) any misappropriation of the Site's system resources, (IV) any actions likely to impose a disproportionate burden on the latter's infrastructure, (V) any breach of security and authentication measures, (VI) any acts likely to harm the financial, commercial or moral rights and interests of the Company or users of its Site, (VII) any practice diverting the Site for purposes other than those for which it was designed and finally, more generally, (VIII) any breach of these general conditions or of the laws and regulations in force.
It is also strictly prohibited to monetize, sell or grant all or part of access to the Site, as well as to the information it contains.
In the event of a breach of any of the provisions of this article or, more generally, of any breach of laws and regulations, the Company reserves the right to take all appropriate measures and to initiate any legal action.
13. Personal data
The Company reserves the right to collect personal information and data concerning the customer. They are necessary for the management of the order, as well as for the improvement of the services and information sent to him.
They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also retained for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, the customer has the right to access, rectify and oppose personal information and data concerning him, directly on the website.
In compliance with the Data Protection Act, the customer has the right to have their personal data forgotten.
14. Advertising
The Company reserves the right to insert on any page of the Site any advertising or promotional messages in a form and under conditions of which the Company will be the sole judge.
15. Links and third-party sites
The Company may not under any circumstances be held responsible for the technical availability of websites or mobile applications operated by third parties (including its potential partners) which the Buyer may access via the Site.
The Company assumes no responsibility for the content, advertisements, products and/or services available on such third-party sites and mobile applications, which are reminded to be governed by their own terms of use.
The Company is also not responsible for transactions between the Buyer and any advertiser, professional or trader (including its potential partners) to whom the Buyer may be directed via the Site and may not under any circumstances be a party to any potential disputes with these third parties, particularly concerning the delivery of products and/or services, guarantees, declarations and any other obligations to which these third parties are bound.
16. Modifications
The Company reserves the right to modify these general terms and conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of validation of the order by the Buyer.
17. Language
In the event of a translation of these general conditions into one or more languages, the language of interpretation will be French in the event of contradiction or dispute over the meaning of a term or provision.
18. Applicable law and jurisdiction
These general conditions are governed by French law.
In the event of a dispute over the validity, interpretation and/or execution of these general conditions, the parties agree that the courts of Puy-en-Velay will have exclusive jurisdiction to rule on the matter, unless there are mandatory procedural rules to the contrary.
In all cases of dispute and first of all, we invite you to contact our customer service who remains at your disposal and at your disposal:
Postal mail:
ANGELYK SAS
8 route de Civeyrac
43100 PAULHAC
FRANCE
WhatsApp (leave us a message, quick response):
+33 6 65 56 89 54
These general conditions came into effect on June 23, 2022.