Fast and free delivery

Metropolitan France, Corsica and Monaco : Free delivery from 0 €
 Rest of the world : Free delivery from €80

The main carrier responsible for the delivery of orders placed on www.mocybell.com is La Poste française (the carrier may be different for orders greater than or equal to 200 euros).

The products are delivered to the delivery address indicated during the ordering process.

1 Delivery time

Any order validated and for which payment has been confirmed is processed and shipped within 24 hours maximum (excluding weekends, public holidays and annual leave).
The delivery time is between 48 and 72 hours (metropolitan France, Corsica and Monaco) and between 3 and 7 days for the rest of the world.

Delivery times are given for information purposes only; any delays in delivery will not give rise to any damages.

The Company cannot be held responsible for delays in delivery due to:

  • Strikes by carriers or postal services;
  • Other unforeseeable events provided for by legislation on the transport of goods and merchandise (epidemic for example).


2 Shipping costs

Area Cost Indicative deadline
Metropolitan France, Corsica & Monaco FREE 48 to 72 hours
Overseas France Package 4.90 €
(FREE from 80 €) 		3 to 7 days
European Union, United Kingdom, USA, Canada and Australia Package 4.90 €
(FREE from 80 €) 		3 to 7 days
For shipping to another destination, please contact us .

 
 

3 Tracked and guaranteed delivery

Depending on the destination and the size of the order, the products are shipped:

In mainland France, Corsica & Monaco :

  • FREE : Standard tracked shipping (delivered to mailbox) for all orders under €60
  • FREE : Colissimo (delivered by hand against signature) for all orders between €60 and €200
  • FREE : Chronopost, FedEx, UPS or DHL (insured and delivered against signature) for any order over €200

Overseas France :

  • Standard international tracked shipping (delivered to mailbox) for all orders under €60
  • International tracked and registered shipping (delivered by hand against signature) for all orders greater than or equal to €60
  • Delivery is FREE from 80 €

European Union, United Kingdom, USA, Canada and Australia :

  • Standard international tracked shipping (delivered to mailbox) for all orders under €60
  • International tracked and registered shipping (delivered by hand against signature) for all orders greater than or equal to €60
  • Delivery is FREE from 80 €