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Fast and free delivery
Metropolitan France, Corsica and Monaco: Free delivery from €0
Rest of the world: Free delivery from €80 (about $80 USD)
The main carrier in charge of delivering orders placed on www.mocybell.com is 'La Poste française' (the carrier may be different for orders greater than or equal to €200 (about $200 USD).
The products are shipped to the delivery address indicated during the ordering process.
1 Delivery time
Any order validated and for which payment has been confirmed, is processed and shipped within a maximum of 24 hours (excluding weekends, public holidays and vacation time).
The delivery time being between 48 and 72 hours (metropolitan France, Corsica and Monaco) and between 3 and 7 days for the rest of the world.
Delivery times are estimations and given for information only, any delay in the delivery cannot give cause for damages, deduction or cancellation of the order.
The Company cannot be held responsible for delays in delivery due to:
- Strike by the carrier or the postal services;
- Other unforeseeable events provided for by legislation on the transport of goods and merchandise (epidemic for example).
2 Shipping Costs
| Area | Cost | Indicative time |
| Metropolitan France, Corsica & Monaco | FREE | 48 to 72h |
| Overseas France | Package €4.90 (FREE from €80) |
3 to 7 days |
| European Union, United Kingdom, USA, Canada and Australia | Package €4.90 (about $5 USD) |
3 to 7 days |
| For shipment to another destination, please contact us. | ||
3 Tracked and guaranteed delivery
Depending on the destination and size of the order, products are shipped:
In Metropolitan France, Corsica & Monaco :
- FREE: Standard tracked shipping (delivered in letterbox) for all orders under €60
- FREE: Colissimo (delivered by hand against signature) for all orders between €60 and €200
- FREE: Chronopost, FedEx, UPS or DHL (insured and delivered against signature) for all orders over €200
Overseas France:
- International standard tracked shipping (delivered in letterbox) for all orders under €60
- International registered and tracked shipping (delivered by hand against signature) for all orders greater than or equal to €60
- Delivery is FREE for orders greater than €80 (about $80 USD)
European Union, United Kingdom, USA, Canada and Australia :
- International standard tracked shipping (delivered in letterbox) for all orders under €60 (about $60 USD)
- International registered and tracked shipment (delivered by hand against signature) for all orders greater than or equal to €60 (about $60 USD)
- Delivery is FREE for orders greater than €80 (about $80 USD)